About Us

Find out what makes Framework Training tick! Background information and our mission.

Our Story

Framework Training was launched in 2010. From the outset, we’ve passionately sought to deliver the very best face-to-face technical education so our clients can gain sustainable business value and stay competitive in the digital economy.

Working with domain experts is one of our greatest pleasures - and our network of instructors is always expanding. We are constantly looking for ways to increase diversity across our instructor team.

Exploring emerging technologies which show the potential to be real enterprise game-changers is a day-to-day challenge that we love getting our teeth into!

Meet the team

Paula Anken

Office Manager

Previously an Executive Assistant to a main Board Director in for a major pharmaceutical organisation for 16 years, I was delighted when Framework hired me as their part-time Office Manager in 2018. It quickly grew from part time to full time as Tom and Ian trusted me with more of the business.

I am passionate about the relaxed atmosphere at Framework, combined with the team’s desire to provide excellent training and first-class customer service. I love my work and my colleagues feel like an extension of my family.

My ex-racehorses, Rose and Lily, and two young Springer Spaniels, Charlie and Henry keep me busy out of office hours and ensure that I stay relatively fit!

Tom Walker

Technical Director

I started off my IT career back in ’97 working in (and later running) customer support for a popular multimedia publishing company. It was simultaneously very rewarding and highly draining, but I look back on my time on the helpdesk with great fondness.

The move into technical training came naturally – although it was difficult at first to shake off the pavlovian reaction to incoming phonecalls. From here my voyage into geekhood was unavoidably hastened.

Outside the office, I divide my time between my family (outnumbered 4:1 in the battle of the sexes), drumming along to old jazz / funk records, writing electronic music, reading sci-fi, and feeding my video game addiction. I can order a beer, express gratitude, and apologise profusely in at least 10 different languages.

Ian Watson

Managing Director

After graduating from the Royal Northern College of Music and subsequently working as a freelance classical double bass player, I spent 20 years working in software services with the last 10 years in the software development training sector.

A passion for all things computer-related was sparked by receiving a ZX81 for my 9th birthday which was followed by a chain of much-loved home computers, most of which I still have.

Pleasant distractions from work include my young family, my guitars, way too many books, an obsession with cooking, fixing old cars, and a life-long love of sailing (both armchair and the real thing).

Our Mission Statement

We are committed to providing world-class technical training that equips individuals and teams with the knowledge to succeed. Our mission is to empower professionals by delivering high-quality, impactful learning experiences and believe that while new technologies can offer great benefits to assist knowledge transfer, humans learn best from humans.

We believe that true success is measured not only by our business achievements but also by our positive impact on the world, which is why we are dedicated to championing diversity and maintaining a small environmental footprint in all that we do.

A close-up photo of of new green leaf growth

Data Security

Your data privacy and security is of paramount importance to us. We take great efforts to ensure the correct treatment of your information.

We are certified for Cyber Essentials Plus, which also helps us to comply with private and public sector tendering policies.

It's probably also worth mentioning all credit card transactions are conducted securely by our processor, Stripe, which has an excellent track record and Level 1 PCI DSS certification.

Affiliations and procurement frameworks

Framework Training Ltd have been selected as an approved supplier on the Crown Commercial Service’s (CCS) Dynamic Purchasing System (RM6219 Training and Learning). You can read more about our work with the Public Sector here.

We are also registered with the UK Register of Learning Providers - our UKPRN is 10049044.

Organisations often have specific purchasing processes - let us know if you need us to provide extra information to help your procurement department bring us on board.

We are registered with: